How to increase the value of your business through customer service?

Add value to your business

It’s not a secret: Gaining and keeping a large customer base is crucial in many aspects when you’re a small business or a startup. Your perceived value offering is key when trying to convince additional investors to trust you. Before granting you some more funding, people interested in your business are going...

September Interesting Insight: Live Chat Support

Arcanys Interesting Insight

interesting insight Breaking down Live Chat Support the Pros and Cons Did you know? Live chat has emerged in the last few years as one of the Continue Reading.

Tizen Development – Stepping Up to the Game: Arcanys at the 2014 Mobile World Congress

MWC-2014

The Mobile World Congress is one of this year’s biggest tech events happening on February 24-27, 2014 at the Fira Gran Via in Barcelona, Spain. A few of its keynote speakers are Mark Zuckerberg – CEO and Founder of Facebook, Jan Koum – Cofounder and CEO of WhatsApp, Virginia M....

Startup Incubator: How We Help Our Customers Innovate

Startup Incubator

We are a Startup Incubator: Helping out startups to get off the ground is what we love doing. In less than 2 years, the Arcanys team has already helped more than 5 Startups getting started. There are two main factors for this successful combination of needs and expertise. First, Arcanys is...

IT and Business Process Outsourcing Philippines: 46% Annual Growth Since 2006, the Reasons

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India has long been the undisputed leader in the Industry of IT, BPO Outsourcing and Software Development, but while growth of this sector is stagnating in India, the Philippines is booming for the seventh year in a row, and continues its annual growth of 46%. In its 2013 ranking of...

Is the IT Outsourcing Industry Going Through a Paradigm Shift?

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IT and software development has become one the most important industries of the world in the 21st century. Due to the high cost associated with IT development, developed countries have increasingly adopted a strategy of outsourcing, or offshoring, some of their software development projects to developing Continue Reading.

IRL Solutions Acquired by Arcanys: a Strong Mobile Team Added to the Swiss Company Skills

Arcanys announces partnership with Fintech Fusion

Arcanys acquired IRL Solutions in March 2013. Also located in Cebu City, Philippines, and specialized in mobile applications. This merger has brought a huge amount of skills to the team and allows Arcanys to offer a wider range of services to its customers, as well as a new market: Italy.   Interview...