In compliance with the GDPR, the Company, as the Data Controller of the service and personal data, ensures that:
It shall always collect data for specific and clearly defined purposes and to the extent necessary to achieve them.
It shall only keep personal data for as long as necessary to achieve these purposes.
It shall collect personal data lawfully and fairly at all times, where appropriate, and with the knowledge or consent of the data subject.
It shall protect personal data with reasonable safeguards against loss or theft, as well as against unauthorized access, disclosure, copying, use, or modification.
Its clients are provided with information about the rules and practices relating to personal data management.
“Personal Information” means information that can identify you as a specific individual, such as your name, address, phone number, e-mail address, or other contact information, whether at work or at home.
On all Company Websites that collect Personal Information, we specifically describe what information is required in order to provide you with the product, service, or feature you have requested.
We collect Personal Information when you contact us, register with us, use our products and services, subscribe to our newsletter, and/or visit our Website.
As a visitor to the Website, you are entitled to access, correct, delete, and limit the processing of your personal data.
If you wish to subscribe to the Company’s newsletter(s), we will use your name and e-mail address to send the newsletters to you.
Other Information Collected
Some information may be collected automatically every time you visit the Company’s Website, such as cookies and computer information. In addition, information may be collected from other independent, third-party sources. We also collect information about which pages you visit within this site. The site visitation data is identified only by a unique URL.
The Company may use both session ID cookies and persistent cookies as part of its interaction with your browser. A cookie is an alphanumeric identifier (a file) that the Company’s Website transfers to your computer’s hard drive through a web browser to enable its systems to recognize your browser for record-keeping purposes. A session ID cookie expires when you close your browser, while a persistent cookie remains on your hard drive for an extended period of time.
What types of cookies are used on the Website?
We use the following types of cookies on our Website:
Some cookies enabled on our Website are not set on a first-party basis by Arcanys. Our Website can be embedded with content from third-party service providers, such as those listed below. These providers may set their own cookies on your web browser. Third-party service providers control many of the performance and functionality, advertising, marketing, and analytics cookies described above. We do not control the use of these third-party cookies as these can only be accessed by the third party that originally set them.
By configuring the options in your browser, you may control how cookies are processed by your system. To do so, follow the instructions provided by your browser (typically located within the “Help”, “Tools” or “Edit” settings). For more information about how to change your browser cookie settings, please visit www.allaboutcookies.org.
As is true of most Websites, the Company gathers certain information automatically and stores it in log files. This information includes internet protocol (IP) addresses, browser type, internet services provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. The Company uses this information to analyze trends, screen for fraud, manage the Company’s sites, track user movements within the Website, and gather demographic information about the Company’s user base as a whole.
The Company may, but is not obligated, to send you strictly service-related announcements or rare occasions when it is necessary to do so. For example, if our service is temporarily suspended for maintenance, we might send you an e-mail.
Generally, you may not opt-out of these communications since they are not promotional in nature. If you do not wish to receive them, you may have the option to deactivate your account.
We also collect information for research purposes and to provide anonymous reporting for internal and external clients. The Company uses the collected information for its own internal marketing and demographic studies to improve customer service and products.
We will appropriately respond to your inquiries, provide the products and services you request, and manage your account. We will communicate with you by e-mail, live chat, or telephone, depending on your preference.
The Company stores collected information through cookies, log files, and third-party sources to create a profile of your preferences. This is to improve the content of the Company’s Website for you.
Information sharing and disclosure
The Company does not sell or rent any of the collected information to third parties for any purposes. However, it can share information with third parties as described below.
Other Third Parties
The Company shares information, including Personal data, with trusted third-party partners so that customers can receive information about third-party offers and promotions that may interest them. These third-party partners do not have independent rights to share the information provided to them by us.
Compliance with Legal Authorities
As required by law, and to enforce customers or the Company’s legal rights, the Company may disclose information to law enforcement agencies to comply with local, state, federal, and international law.
If you wish to stop receiving the Company’s promotional communications, you may unsubscribe from them by following the instructions included in the e-mail or by e-mailing the Company at firstname.lastname@example.org.
Links to Other Websites
Storage and Security of Personal Information
The Company stores the information it collects on computers located in a controlled, secure facility protected from physical or electronic unauthorized access, use, or disclosure.
The Company protects the privacy and integrity of the information it collects by employing appropriate administrative protocols, technical safeguards, and physical security controls designed to limit access, detect, and prevent the unauthorized access, improper disclosure, alteration, or destruction of the information under its control. The Company transmits the information used by its external service providers for the specific outsourced operations listed above, across public and private networks and via recognized encryption technologies, such as by using Secure Sockets Layer (SSL) software, which encrypts the information you input.
Although the Company follows the procedures set forth above to protect the Personal Information submitted to the Company, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Thus, while the Company strives to use commercially acceptable means to protect your Personal Information, the Company cannot guarantee its absolute security.
If you have any questions about the Company’s security on its Website, please feel free to send us an e-mail at email@example.com.
The Company has a ZERO TOLERANCE policy for Internet fraud or any attempt to access or acquire customer or other information on its Website via illegal or surreptitious means. The Company works with local, national, and international fraud investigation agencies and employs a variety of electronic and other means to discourage, detect, and intercept fraudulent activities. The Company aggressively prosecutes, to the fullest extent of the law, those perpetrators apprehended conducting fraudulent activities on its Website.
The Company cooperates with the following agencies: state and local police authorities, the United States Federal Bureau of Investigation, US and International Customs Agencies, and Interpol.
Personal Information collected by the Company may be stored and processed in the United States or any other country in which the Company or its affiliates, subsidiaries, or agents maintain facilities. By using the Company’s Website, you consent to any such transfer of Personal Information outside your country.
Changes to this Statement