Source Content Aggregator Tool for Broadcast Media Company

Solution

How did you select Arcanys and what were the deciding factors?

Following a review process of several vendors combined with a recommendation from an industry colleague, Arcanys was shortlisted based on breadth of technical capabilities, sensible costings, and a fiercely positive approach to innovation.

Knowing that a successful project partnership would lead to an ongoing relationship of development we were very fortunate to find a tech partner who was thoroughly trust worthy and shared common values.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

ECN's ambitious dev schedule for product development required expertise across multiple technologies including:

• .NET
• HTML5
• JS
• SQL
• PHP and more.

Our projects were largely understood from legacy systems and processes which had been brought together piecemeal over many years but needed to undergo fresh development.

Our Arcanys team implemented our refined workflows and automated processing requirements which has alleviated the need for strong technically minded resources to manage daily operations, instead offering capabilities that can be easily controlled and configured by largely non-technical resources.

How many people from the vendor's team worked with you, and what were their positions?

2 x HTML5/JS Developers ( Senior and Mid level), 1xPHP/Symphony (Mid level) , 1x .NET/SQL (Senior)

Results & Feedback

Can you share any measurable outcomes of the project or general feedback about the deliverables?

ECN's Source Content Aggregation and delivery is expected to run without interruption (24/7 365 days a year) across 5 international networks, 600+ unique asset locations, combining data from more than 30+ API suppliers, on a daily basis and even more during advertising campaigns, which utilise dynamic triggers for a customised audience experience.

Describe their project management style, including communication tools and timeliness.

ECN Project manages all aspects of product development with Arcanys team members in the same style as would be used with our own local resources. Additional inputs on occasion from Arcanys Scrum masters / Team leads prove helpful where meeting schedules are sometimes interrupted.

JIRA is used extensively for allocation of Tasks, Planning, and Timesheeting and has been a brilliantly simple and clear layer of transparency ongoing.

What did you find most impressive about them?

No pun intended, but Arcanys' unique ability to be a Swiss army knife of services reduces the need to engage multiple suppliers, which saves time, simplifies project spend, reduces communication burdens and improves our agility when kicking off new initiatives.

But perhaps of even greater value is their 'can-do' attitude and relentlessly positive view of the work.

Are there any areas they could improve?

There are always areas for improvement in our business and processes. Arcanys as a partner join us in that responsibility and noticeably are proactive in improving communication, transparency and technical expertise. This has been a key differentiator in their style over other suppliers.