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Fred Joye

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Fred Joye

(Co-founder)

Project type
Industry type

| Arcanys team size: 1

5.0

5.0

  • Quality: 5.0
  • Schedule: 5.0
  • Cost: 5.0
  • Willing to refer: 5.0

Services:
Software development

Project summary:
Arcanys has designed and developed at least five management applications and over 50 intelligent content applications. Their solutions help aggregate, segment, and distribute live data from media suppliers.

Feedback summary:
One of Arcanys' solutions is a source content aggregator that is expected to run 24/7 every day. It's powerful enough to run across five international networks, including over 600 asset locations, and combines data from over 20 API suppliers. The team has a relentlessly positive view of their work.

Arcanys' unique ability to be a Swiss army knife of services reduces the need to engage multiple suppliers.

Arcanys' unique ability to be a Swiss army knife of services reduces the need to engage multiple suppliers.

Nigel Gorham

Int. Content Manager, Executive Channel Network

This is an authentic review from

Clutch.co

Background

Please describe your company and your position there.

International Content Director / National Networks Manager with Office Media market leader Executive Channel Network, who have digital signage networks and operations in Sydney, London, Paris, Frankfurt, Munich, Amsterdam

  • Media

  • 51-200 Employees

  • Sydney, Australia

Challenge

For what projects/services did your company hire Arcanys, and what were your goals?

At least 5 different management applications were designed and developed by Arcanys to provide the necessary capabilities required to aggregate, segment, and distribute live data from a diverse range of media suppliers including news, weather, financial hubs, and social media APIs.

Additionally, a further 50+ intelligent content applications have been designed and developed for daily operation across 5 markets.

Solution

How did you select Arcanys and what were the deciding factors?

Following a review process of several vendors combined with a recommendation from an industry colleague, Arcanys was shortlisted based on breadth of technical capabilities, sensible costings, and a fiercely positive approach to innovation.

Knowing that a successful project partnership would lead to an ongoing relationship of development we were very fortunate to find a tech partner who was thoroughly trust worthy and shared common values.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

ECN's ambitious dev schedule for product development required expertise across multiple technologies including;

  • .NET
  • HTML5
  • JS
  • SQL
  • PHP and more.

Our projects were largely understood from legacy systems and processes which had been brought together piecemeal over many years but needed to undergo fresh development.

Our Arcanys team implemented our refined workflows and automated processing requirements which has alleviated the need for strong technically minded resources to manage daily operations, instead offering capabilities that can be easily controlled and configured by largely non-technical resources.

How many people from the vendor's team worked with you, and what were their positions?

2 x HTML5/JS Developers ( Senior and Mid level), 1xPHP/Symphony (Mid level) , 1x .NET/SQL (Senior)

 

Results & Feedback

Can you share any measurable outcomes of the project or general feedback about the deliverables?

ECN's Source Content Aggregation and delivery is expected to run without interruption (24/7 365 days a year) across 5 international networks, 600+ unique asset locations, combining data from more than 30+ API suppliers, on a daily basis and even more during advertising campaigns, which utilise dynamic triggers for a customised audience experience.

Describe their project management style, including communication tools and timeliness.

ECN Project manages all aspects of product development with Arcanys team members in the same style as would be used with our own local resources. Additional inputs on occasion from Arcanys Scrum masters / Team leads prove helpful where meeting schedules are sometimes interrupted.

JIRA is used extensively for allocation of Tasks, Planning, and Timesheeting and has been a brilliantly simple and clear layer of transparency ongoing.

What did you find most impressive about them?

No pun intended, but Arcanys' unique ability to be a Swiss army knife of services reduces the need to engage multiple suppliers, which saves time, simplifies project spend, reduces communication burdens and improves our agility when kicking off new initiatives.

But perhaps of even greater value is their 'can-do' attitude and relentlessly positive view of the work.

Are there any areas they could improve?

There are always areas for improvement in our business and processes. Arcanys as a partner join us in that responsibility and noticeably are proactive in improving communication, transparency and technical expertise. This has been a key differentiator in their style over other suppliers.

5.0

5.0

company

5.0

Scheduling

(Ontime / Deadlines)

5.0

Quality

(Services / Deleliverables)

5.0

Cost

(Value within estimate)

5.0

NPS

(Willing to refer)

Arcanys' unique ability to be a Swiss army knife of services reduces the need to engage multiple suppliers.

Arcanys' unique ability to be a Swiss army knife of services reduces the need to engage multiple suppliers.

Nigel Gorham

Int. Content Manager, Executive Channel Network

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