Mobile App Dev & Cloud Consulting for Software Company

Solution

What was the scope of their involvement?

Arcanys has developed a React-based application running on a multi-platform framework called Ionic, which will run on the web, Android, and iOS. The app connects to a containerized backend environment that holds data in an SQL database and runs in the Cloud. We provided the requirements and what we needed to define the scope, after which they built the app from scratch. The app allows us to restock efficiently from the back of the store to the front.

What is the team composition?

We’ve worked with 12 people from Arcanys, but after the app’s development, we reduced the team to a minimum to focus on sales and onboarding customers to achieve our revenue targets.

How did you come to work with Arcanys?

Arcanys was referred to us by a sourcing company.

What is the status of this engagement?

We started working together in August 2023, and it’s an ongoing partnership.

Results & Feedback

What evidence can you share that demonstrates the impact of the engagement?

The functionality and the application we’ve delivered over the last year have been a testament to how successful this has been. The application is relatively defect-free and well-written. The QA side of things has been proactive.

How did Arcanys perform from a project management standpoint?

We communicate over Slack and have meetings on Google Meet. The communication has been pretty good, and they’ve managed the time zone differences well.

What did you find most impressive about them?

Their proactivity is the highlight. They’ve been completely fine with the reimagined requirements and reacted to them really well. We often need things to be presentable in a couple of weeks, and they’ve pulled out all the stops to achieve those things.

Are there any areas they could improve?

They had a slow start. The first few weeks weren’t awesome, but it wasn’t terrible. They just need to find a way to start quicker.

Do you have any advice for potential customers?

I have no hesitation in recommending Arcanys. They’re cost-effective, and the communication is awesome. They’re a really helpful company to work with, right from the CEO to the individual developers. They’re a friendly bunch, and it’s been an absolute pleasure to work with them.