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Their team has been a major asset and has helped scale up business significantly. Since partnering with Arcanys, business has grown nearly 150% year over year. Their staff has excellent technical skills and communicates progress effectively.

I’m the CTO and a co-founder of Payment Logic. We’re based in Australia and provide our customers with cash flow benefits from commercial credit cards while earning reward points. We also negotiate early payment discounts.

Please describe your company and your position there.

We utilise a hybrid software development team with resources based in Australia and the Philippines and we were looking for a technology partner to help our company scale up cost-effectively.

What challenge were you trying to address with Arcanys?

Payment Logic is one of Australia’s fastest-growing tech companies. See how their Arcanys development team helped them reach a 148% growth in 3 years.

Client Review | Dev partnership with Payment Platform

Arcanys collaborates with in-house staff to develop and maintain a financial tech company’s payment platform. Their team also handles cloud hosting security and ensures the platform’s PCI DSS compliance.

I love working with Arcanys; they’ve become part of our team.

Deloitte Australia’s Technology Fast 50 recently named us as Australia’s 34th fastest-growing technology company. We’ve averaged 148% growth over the last 3 years. This success has been supported by the agility, skill, and dedication of our Arcanys resources.  

What evidence can you share that demonstrates the impact of the engagement?

I’d originally had some concerns about managing a team of remote resources, but it’s been much easier than I anticipated. We use Agile/scrum methodologies, so we talk daily via video conference. We strive to have open communication and it’s worked really well despite their team being in another country. To achieve this, we use Azure DevOps for planning, task allocation, and status tracking. It helps to have efficient workflows through our software development platform.

How did Arcanys perform from a project management standpoint?

Not only do their staff have great technical skills, but they also possess initiative, excellent problem-solving skills, and great personalities.

What did you find most impressive about them?

There are some subtle cultural differences between the Philippines and Australia. Occasionally, the team is so eager to please that they jump in and start working before the full project team agrees to a concrete plan. We’ve been working to ensure everyone’s in sync and trying to take the shortest possible path from conception to release.

Are there any areas they could improve?

As great as our Arcanys resources are, they are like any other valuable resources: they need to be managed and nurtured. I suggest getting to know the team and encouraging two-way communication, which includes listening to what they tell you.

Do you have any advice for potential customers?

They’ve been involved at every stage of development from defining project requirements to final deployment. Our staff build the payment platforms and then their developers help us to build and maintain web apps and cloud hosting infrastructure. Some of that includes overall security and payment card industry data security standard (PCI DSS) compliance. Everything is built using Microsoft technologies like Azure.

What was the scope of their involvement?

When we first began, we had two developers. Over time, we increased their team to six full-time staff, including a project manager/business analyst, three senior developers, and two QA engineers. We’re currently in the process of bringing on three more people.

What is the team composition?

We were recruiting in Australia and Arcanys responded to our online job advertisement. We’d never hired contractors before, so we met with them to learn more about their business. Their technical capabilities, company culture, quality of staff, and cost structure were impressive, so we decided to hire them for an initial proof of concept project. After seeing the quality of their work, we were sold.

How did you come to work with Arcanys?

When we started, our investment was approximately $10,000 per month. We currently pay just under $30,000 per month and have spent around $400,000 in total to date.

How much have you invested with them?

We’ve worked together since 2016 and the project is ongoing.

What is the status of this engagement?

Project type

Industry type

The team from Arcanys is helping to facilitate a seamless launch of a new internal workflow tool. To mitigate a substantial timezone difference, the developers from Arcanys send daily progress updates via Slack. Customers can expect a flexible and collaborative partner.

I’m the CTO at Reorg, a financial media, data, and technology company. We have an editorial team that writes about complex topics within the legal and finance world. We also have a technology platform that houses the content that are editorial team writes and several database and workflow tools that our clients use. We offer a variety of products that cover a wide range of needs, including distress debt, bankruptcy, mergers and acquisitions, pharmaceutical patent litigation, and other complex topics that investors, lawyers, and financial institutions would be interested in.

We have an in-house development team that’s part of a larger technology team. We’ve also had an outsourced team in Ukraine since the inception of the company. We were looking to add another set of developers to broaden the kinds of projects that we could work on. Also, from a geographic perspective, we wanted to give ourselves a footprint in Asia to have somewhat of a 24-hour operation going.

As a financial news provider, Reorg Research hired us to support their legacy systems and develop a whole set of new features for their web apps.

Client Review | Dev Support for Financial Media and Tech Company

Dev Support for Financial Media & Technology Company

Arcanys provides developers for a financial media and technology company. The team works on a variety of different projects using Laravel, MySQL, MongoDB, ElasticSearch, and Vue.js.

I’ve been impressed by their ability to learn new technology on the fly.

I don’t have any quantitative evidence, but we’re in the process of releasing a large project that they’ve been working on. It’s an internal workflow tool that they built for us. So far, the launch has been going very well, and I consider that a testament to the great work that they put into the project.

The person on our team who manages their developers is a developer himself, so communication tends to be very good. They’re much more responsive than other outsourced teams that I’ve worked with, and that helps quite a bit. The time zone difference is challenging, especially for the person on our team who manages them, but they have regular calls and use Slack to stay up to date.

Usually, the developers will send a nightly update describing what they did during the day. That way, we know exactly what they did for us each day. Most of this communication happens over Slack, which has worked very well for us.

I’ve been impressed by their ability to learn new technology on the fly. From what I know, Arcanys is a great place to work, and it seems like they heavily invest in their employees. This shows in the work product that they provide.

I don't think so. Their work is generally very, very good. The toughest part is probably the time zone, but I'm not sure that there's any viable solution there. We’re figuring out ways to make that work as much as possible. But I'd say, for the most part, they’re excellent.

We treat our three developers from Arcanys as an extension of our in-house team. We don’t siphon them off to certain projects, and there’s no middle person that manages communication between our outsourced developers and our in-house team. Our in-house team gives them a variety of tasks, from small bug fixes to large, multi-month projects.

Most of their work has been done in PHP using the Laravel framework. They also use MySQL for work on our primary database and MongoDB for larger data sets. They’ve helped with implementing ElasticSearch on our frontend search function, as well as development in Vue.js for the frontend framework.

The team is composed of three full-time developers. We have a person here who directly manages those three developers.

I did a pretty extensive search and worked with a firm that matches companies with outsourced developers. I was introduced to several different firms and did interviews with the people that I'd be working with at those firms. I happened to find Arcanys outside of that.

I was looking at and doing interviews with a bunch of different firms, and Arcanys was the one that stood out the most. I gave each potential developer a test, and Arcanys scored better than everyone else. Also, from a communication perspective, they were really good.

We started working with them during July 2017, and the relationship is currently ongoing.

Verified client reviews say you’re in safe hands

Dev partnership with Payment Platform

5.0

I love working with Arcanys; they’ve become part of our team.

More
Fintech
reviews

I’ve been impressed by their ability to learn new technology on the fly.

Dev Support for Financial Media & Technology Company

Verified client reviews say you’re in safe hands

Dev partnership with Payment Platform

5.0

I love working with Arcanys; they’ve become part of our team.

More Fintech reviews

I’ve been impressed by their ability to learn new technology on the fly.

Dev Support for Financial Media & Technology Company

More
Fintech
reviews