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Director, Register Now
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Please describe your company and your position there.
Register Now is a SAAS company providing Event Registrations for mass participation based events in the Australiasia region. I am the owner of the company.
For what projects/services did your company hire Arcanys?
Arcanys was initially hired to supplement our internal development team.
What were your goals for this project?
Our goals were twofold - to attempt to build our team in a cost-effective manner with talented people, and to gain access to other technical resources on an as-needed basis.
How did you select this vendor?
We developed an initial 'test' project that we sent to a number of potential providers that we had shortlisted. We agreed on payment and time frames with 4 providers to complete the project. Not only did the Arcanys team take the time to understand the brief, but they completed it ahead of schedule and provided shippable code that we were able to implement into our platform immediately.
Describe the project and the services they provided in detail.
The project is an ongoing one where the technical resources Arcanys provides are working on our core platform offering. We build in dot net have had very high information security and PCI compliance processes which the team has been able to work comfortably within.
What was the team composition?
We have a number of developers, architects, BA and QA's at Arcanys working with us on an ongoing basis. The team works closely with the product team in based in Australia on a daily basis. After some good successes with Arcanys, we have gradually increased our team size with Arcanys and are likely to continue to do so.
Can you share any information that demonstrates the impact that this project has had on your business?
Register Now was struggling to find talent at a reasonable rate. We have managed to do that with Arcanys. This has allowed us to concentrate local resources on building the business and growing our customer base which we are doing faster than ever.
How was project management arranged and how effective was it?
We use Azure DevOps to manage our backlog and releases. Our communication is constant and we utilize Slack for internal chat and Google Hangouts daily standups and video calls as required. We find the brief daily stand up at the start of the day to be a very effective way of keeping the team on track.
What did you find most impressive about this company?
We have had no turnover with the team we have been building with Arcanys over three years. This is a testament to the management team's efforts to provide an extremely positive workplace for the employees. The Arcanys employees are some of the happiest that I've experienced.
Are there any areas for improvement?
We constantly review our processes with our team at Arcanys and have found the team very responsive to this process. Time zones can prove an issue occasionally, especially during daylight savings, however, on request the team have been willing to adjust accordingly.
(Ontime / Deadlines)
(Services / Deleliverables)
(Value within estimate)
(Willing to refer)
Director, Register Now