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Fred Joye

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Fred Joye

(Co-founder)

Project type
Industry type

| Arcanys team size: 3

5.0

5.0

  • Quality: 5.0
  • Schedule: 4.0
  • Cost: 4.0
  • Willing to refer: 5.0

Services:
Software development, Dedicated team, Manual testing

Project summary:
After performing QA checks for a fintech software, Arcanys has expanded its role into Angular development. They continue to manage the app, handling frontend work, building new features, and fixing bugs.

Feedback summary:
Arcanys delivers high-quality code at a fraction of the cost. The team takes a communicative approach to ensure transparency. Although they could be more proactive in running the project, they’re excellent collaborators and manage their resources well.

Their management style is very upfront, and they treat us with respect.

Their management style is very upfront, and they treat us with respect.

Ian Hamilton

Lead Developer, Institutional Investor

This is an authentic review from

Clutch.co

Background

Please describe your company and your position there.

I’m the lead developer at a fintech company called Institutional Investor, which is a division of EuroMoney. In addition to providing financial data, we run various conferences and memberships around the world. I work on the technical side, overseeing development for our websites and apps.

  • Publishing

  • 201-500 Employees

  • London, United Kingdom

Challenge

What challenge were you trying to address with Arcanys?

We were developing a hybrid web application called ManagementMatch that helps connect investors with suitable managers and intermediaries. However, we outsourced some of the work to a development firm that lacked a sufficient QA process, so we faced a lot of issues with poor code. Arcanys initially joined the project to take on QA, but we’ve since expanded their role to include Angular development and maintenance.

Solution

What was the scope of their involvement?

In the beginning, Arcanys assigned a QA specialist to go over our software. As the project continued, we decided to bring on additional resources to support our development efforts. Arcanys currently functions as an offshore-development support team to extend our capabilities. The application itself is a hybrid between Drupal, PHP, and Angular 1. Our in-house team handles the Drupal and PHP work, while they handle the Angular development. Other responsibilities include frontend enhancements, new features, and system checkups and updates.

What is the team composition?

We work with a QA specialist, a senior developer, and a junior developer.

How did you come to work with Arcanys?

6–7 years before joining Institutional Investor, I worked with Arcanys to create an app and an administrative system. At the time, I found them through a job listing platform where developers could bid on projects. Once I moved to my current role, I was keen to use them again.

How much have you invested with them?

Between the three resources provided, we pay about $12,000 a month.

What is the status of this engagement?

We’ve worked with them since October 2017.

Results & Feedback

What evidence can you share that demonstrates the impact of the engagement?

Despite the application’s complexity, they’ve maintained it well and have continued to create new enhancements for a third of the normal costs. It would have been too expensive to work with local developers, but the Arcanys team produces technically sound results while remaining cost-effective.

Arcanys is the most significant part of our team. They assign three developers for every one of our in-house engineers. We work very closely together. They help us serve all of our most important clients. One of the biggest companies in Sweden has 5–6 teams that work with them.

How did Arcanys perform from a project management standpoint?

They’re well managed, and the communication is spot on. Every morning, we have a stand-up call to go over tasks. The team reports everything to us, from giving updates to breaking down project costs. If they’re not completely sure about something or have questions, they tell us, and we’re able to have a conversation.

I also appreciate that they don’t overstep their bounds. Previous developers I’ve worked with have been too pushy when suggesting new technical solutions, at times doing things that we didn’t ask them to do. In contrast, Arcanys follows our instructions, coming up with work-throughs as needed.

What did you find most impressive about them?

Their management style is very upfront, and they treat us with respect.

Are there any areas they could improve?

While they’re communicative and follow instructions well, they could be more proactive in product development. For this particular project, I didn’t want to run the project myself; rather, I wanted them to take the reins. In a sense, it would become more of their project as they evolved into an external team. Becoming more proactive without being domineering would help us in the long run. After meeting with Arcanys' senior management, they have agreed to move the team in this direction.

5.0

5.0

company

4.0

Scheduling

(Ontime / Deadlines)

5.0

Quality

(Services / Deleliverables)

4.0

Cost

(Value within estimate)

5.0

NPS

(Willing to refer)

Their management style is very upfront, and they treat us with respect.

Their management style is very upfront, and they treat us with respect.

Ian Hamilton

Lead Developer, Institutional Investor

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