Get the Benefits of LiveChat Support on Your Site

       Improved online sales
       Increased cost-efficiency
       More satisfied customers


Whether you want to add a Live Chat feature to your website, or if you are just looking for reliable support to help manage your existing one, we can help. Drop us a line at, or fill in the form below to download your free LiveChat Infopaper.

Did you know? Live chat is now one of the most popular channels of customer support for online businesses and customers alike. Most studies show that over 50% of eCommerce stores now have some form of chat support, which they use to not only deal with customer questions and complaints, but also as a tool to engage, upsell and enhance their online revenue.

Here are some interesting facts about live chat that you may not know:

  • eCommerce Chat77% of online shoppers
    want to make contact with a real person before purchasing, and over half say that not being able to caused them not to buy (Forrester Research).

With an estimated 2.3 billion active internet users, these statistics are certainly worth considering. For more insights, download our free Infopaper 25 Fascinating Facts & Stats about Live Chat by filling out the form to your right.

Let us know how we can help you, drop us a line at, or leave a message via our contact form and we’ll get back to you right away.

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Fangear Logo “It was an amazing experience… I would always recommend.”

Fangear is an Australian online store specializing in sports merchandise for all the major sports and teams across Australia. The Arcanys’ Customer Service Team provides round-the-clock LiveChat support across this network of sites, ensuring a top-quality experience for Fangear’s online customers every time.